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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Monge

October 23, 2024

5  out of  5
rating by Victoria Monge
"Veronica at Ed Ramos State Farm office is AMAZING!! She works efficiently and quickly and her personality truly shines with customer care!! Thank you soo much Veronica for always making things easy and taking care of me!!!"
We responded:
"Thank you so much for your wonderful review, Victoria! We're thrilled to hear that Veronica has been providing such exceptional service. She takes great pride in helping our customers, and it’s fantastic to know that her care and efficiency have made a positive impact on your experience. We’ll be sure to pass along your kind words to her. If you need anything, don’t hesitate to reach out! – Ed"
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Dr. Jimmy Tom

August 6, 2024

5  out of  5
rating by Dr. Jimmy Tom
"I haven’t met Ed in person, yet, but we traded emails and he was very responsive. Before that, his team, whom I have met, was very helpful establishing my renter’s policy and moving my auto policy from another agent to Ed’s office. I have been with State Farm for over 40 years. I have moved a lot due to work, but the company is outstanding wherever I have been. Based on my experience with numerous agents over the years, Ed and his team are exceptional. They are kind, helpful, and caring. I highly recommend them."
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John Hayden

July 24, 2024

5  out of  5
rating by John Hayden
"I have been very happy with the process of changing my Insurance Coverages to this Agency. It is a topnotch Insurance Agency that took care of all my AUTO and HOMEOWNERS needs. I happened to have a claim and it was processed extremely well. I would definitely Highly Recommend Them!"
We responded:
"Thank you for your positive feedback, John! We're delighted that you had a great experience with our State Farm team. We appreciate your high recommendation and are here to continue providing top-notch service whenever you need us. Thanks again for choosing us, and we look forward to serving you in the future! – Ed "
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Alicia Cota

July 17, 2024

1  out of  5
rating by Alicia Cota
"Do not have State Farm they lie and not do any work for a claim nor return phone calls. You get more stress and less help and money back for the lack of work to get anything started or continue worked that is expected on a claim. They just take your money and lie and don't do anything. Go somewhere else it's to much stress. I've gone in 7 times and they don't even have an adjuster go until I asked a week later then they set an appointment for a adjususter to go a week later that didn't. Go somewhere else"
We responded:
"Good morning Alicia, and thank you for your review. My office and I take pride in what we do for our customers and hold ourselves to the highest ethical standards to provide trust and peace of mind as well. I'd love to take some time and listen to your concerns regarding your review, especially concerning and differentiating responsibility between our Claims department with my office. Please call me at 520-585-5535 or email me at ed@edsmyagent.com so that we can schedule a time to address your concern, thank you."
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Itzet Rendon

May 25, 2024

5  out of  5
rating by Itzet Rendon
"Edward is the most.personal agent I've known! Caring, patient and experienced are some of his qualities. If you need a knowledgeable insurance agent call Edward Ramos, like a good neighbor, Edward is there!"
We responded:
"Thank you, Itzet, for your kind words! We're thrilled to hear that our team has provided you with such caring, patient, and knowledgeable service. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Ed"
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Jazmin Fimbres

May 3, 2024

1  out of  5
rating by Jazmin Fimbres
"I can never get any call back from ed ramos even after I called for 2 months straight as well as leaving messages for him and sending emails. I still haven’t heard from him till this day. I’ve only been with these people since January and don’t plan on being here much longer. I would definitely recommend going somewhere else. This place has terrible customer service."
We responded:
"Good afternoon Jazmin, Thank you so much for providing feedback regarding your recent experience with us. Please allow me the opportunity to connect with you regarding your concerns. Iris, Alejandro, Veronica, and I are available to schedule an appointment with us to address your concerns. Please call us so we may schedule that for you. My team and I hope to remedy these concerns for you as soon as possible, thank you!"
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Sweetea *

April 27, 2024

5  out of  5
rating by Sweetea *
"Everyone are always friendly & willing to help."
We responded:
"Thank you so much Sweetea for your review! My team and I really appreciate when our customers let us know how well we are doing! Should you have any questions, please do not hesitate to reach out to us so that we can assist you, thank you again!"
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e estrella

March 24, 2024

5  out of  5
rating by e estrella
"The team members are very nice and cooperative. The agent goes over coverages thoroughly and makes sure that I have the right amount of coverage for me!! Definitely recommend to get a life insurance here!"
We responded:
"Thank you so much for your review! We look forward to continue protecting you and what you value most. Do not hesitate to reach out if you have any questions or concerns!"
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Joseph Urias

January 24, 2024

5  out of  5
rating by Joseph Urias
"Ed Ramos and his diligent and knowledgeable team Iris and Alejandro are amazing!! I not only have my car/renters insurance through them but also my life insurance. They are the nicest and most understanding people I have dealt with. Never a problem and I always get alerts ahead of time on my payments. I can say with upmost certainty that when you go through Ed Ramos- State Farm you not only get great agents but great friends."
We responded:
"Joseph, thank you so much for the heartfelt and amazing review! I appreciate your feedback, and your review demonstrates to Iris, Alejandro, and I that we are upholding our commitment to our customers! We are here just a call/text/email away from anything else you may need so that we can help protect what is most important to you, thank you again!"
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Jay Kvilvang

January 9, 2024

5  out of  5
rating by Jay Kvilvang
"ThankYou Iris, Ed!!"
We responded:
"Thank you so much Jay for your review! We are more than happy to assist with any additional coverage needs you may have, thank you!"
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Marcia Zatarain de cortina

November 9, 2023

5  out of  5
rating by Marcia Zatarain de cortina
"I recently had the pleasure of working with my State Farm insurance agent to switch my car insurance, and I couldn't be happier with the experience. The individual who assisted me in this process was Alejandro Bernal-Herrera, and I must say, his service was nothing short of exceptional. From the moment I walked into the office, Alejandro exuded efficiency and professionalism. He took the time to understand my insurance needs and guided me through the process of switching seamlessly. What stood out the most was his thoroughness in answering all my questions—I never felt rushed or uninformed. The real cherry on top, though, was the substantial savings I gained by switching to State Farm. Thanks to Alejandro's expertise, I now enjoy a monthly savings of $90 on my car insurance—an outcome that exceeded my expectations. Alejandro Bernal-Herrera's polite and courteous demeanor made the entire experience not only financially rewarding but also pleasant. It's evident that he values customer satisfaction and strives to provide top-notch service. My switch to State Farm, facilitated by Alejandro, has been a truly positive and money-saving decision. I highly recommend his services to anyone in search of a dedicated and knowledgeable insurance professional. Kudos to State Farm and Alejandro for making insurance dealings a breeze!"
We responded:
"Thank you so much Marcia for your review! Reading through you review reinforces I made the right decision with adding Alejandro to my amazing team! Including Alejandro, Iris and I are also available to assist and ensure that you are fully knowledgeable to your pricing and coverage for your policies. Our office takes pride in providing world-class service and thank you for attesting to the standards our office sets for our customers!"
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Veronica gonzales

November 7, 2023

5  out of  5
rating by Veronica gonzales
"Amazing service! I reached out to Alex for a quote and provided most of my info over the phone. When I arrived to the office to complete everything, Alex and Ed had everything ready. The process was quick! All my questions were answered. Thanks guys for being so awesome!"
We responded:
"Thank you so much for your review Veronica! Alejandro, Iris, and I always want to make sure that you are walking away with a policy that meets your individual needs and is priced just for you! This attention to detail and efficiency in our process is what helps us provide the best service possible. Thank you again and don't hesitate to let us know if you have any questions or concerns!"
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Genissa Puente

November 7, 2023

5  out of  5
rating by Genissa Puente
"Ed and Alejandro were very helpful. They saved me a good amount of money and made it easy to switch over. They made sure I was aware and informed before I ultimately made my decision to choose State Farm. Glad I made the switch and I’m very satisfied with my service ."
We responded:
"Genissa, thank you so much for your review! Iris, Alejandro, and I do our absolute best to ensure our customers make the best decisions regarding their coverage. We're happy that you're happy with our service, and do not hesitate to let us know if there is anything else we can do to assist you, thank you!"
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LS power Trans Am

October 17, 2023

5  out of  5
rating by LS power Trans Am
"Alejandro was great!!! Got me an amazing deal on my auto & life insurance 🙌 !!"
We responded:
"Thank you so much for your feedback! Alejandro has been such a great addition to my team and I look forward to having him become an integral part of my team. Do not hesitate to reach out to either Alejandro or myself with any questions or concerns!"
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Diego Nunez

October 16, 2023

5  out of  5
rating by Diego Nunez
"Great service very Helpful and Highly Recommended 👍👍👍"
We responded:
"Diego, thank you so much for your review! We appreciate your feedback and are more than happy to help those that you recommend to us! We're always here for you as well for any insurance needs, thank you!"
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Samuel Mclaws

October 12, 2023

5  out of  5
rating by Samuel Mclaws
"Ed and Alex made it easy to get car insurance. I was able to complete the whole process over the phone within 15 minutes They are both customer oriented and answered all questions effectively"
We responded:
"Samuel, thank you so much for allowing us to assist you in making sure that your coverages fit your needs! Alejandro, Iris, and I take pride in making sure our customers are fully informed of their coverages, and have an informed choice in what is most suitable for them. Thank you again for choosing us, and we are here now and in the future to ensure your coverage needs are met with us!"
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Cisco Romo

September 1, 2023

5  out of  5
rating by Cisco Romo
"Fast, and responsive, just started with him yesterday great so far. Tries his best."
We responded:
"Thank you so much Cisco for your review and rating! My team and I do our absolute best to ensure you are covered and have a Personal Price Plan that fits your needs. Do not hesitate to reach out to us if there is ever anything else we may be able to assist!"
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Sebrina Stryker

August 15, 2023

5  out of  5
rating by Sebrina Stryker
"I moved here and went to obtain coverage on a new home, the ladies in the office were very helpful in giving me the right coverage for the house as well as directing me to the easiest place to get a new driver's liscence. My second encounter shortly after was to get coverage on a new vehicle , I was assisted this time by Mr. Ramos. He was so kind and personable that it felt like family doing the work. Mr. Ramos was very professional and the whole experience was great!"
We responded:
"Sebrina, thank you so much for such an amazing review! My office and I cannot thank you enough for taking the time to let us know how well we are doing. Sheila, Iris, Connor, and I strive to do our best for our customers, and we're here to listen to your concerns if that's not the case. Thank you again and don't hesitate to reach out to us with any questions or concerns!"
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Rae Mo

May 19, 2023

4  out of  5
rating by Rae Mo
"My family just moved to Tucson and we decided to go with Ed Ramos for our insurance needs. So far it has been a good experience working with this team as they have been professional, courteous, and seem to care about their clients. If you're looking for a good agent Ed Ramos and his team is the way to go."
We responded:
"Rae, thank you so much for taking the time for providing us insight and feedback to the amazing experience you had with the team and me! It's always a pleasure to assist our customers and ensure that they know that we are here for them as their new/good neighbor! Don't hesitate to reach out to us if there is anything else we are able to help with, thank you!"
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Sedona

May 3, 2023

5  out of  5
rating by Sedona
"Just recently switched to State Farm and it was a breeze setting up my home owners+ auto insurance. I was working with Conner and I can really appreciate the customer service and support he gave. Helped me find a great deal, fast and easy. Thanks guys!"
We responded:
"Thank you so much Sedona for this amazing review! It means a lot to us to ensure that our customers are receiving what is most beneficial for them. Making a purchase as complicated as insurance easy for you is our way of knowing we are doing it right! I will make sure that Connor gets his "brownie points" for his hard work, thank you!"
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Hank Shea

April 18, 2023

5  out of  5
rating by Hank Shea
"Ed Ramos and Iris, his assistant, have both been very helpful in my initial dealings with them. Am glad that State Farm assigned them to our insurance accounts."
We responded:
"Hank, thank you so much for your review! Iris and I are happy and proud to have you as our customer. We take pride in making sure our customers' needs are taken care of in a timely manner. Don't hesitate to reach out to us if you ever need additional help or guidance along the way!"
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Rosemary Yancey

April 2, 2023

1  out of  5
rating by Rosemary Yancey
"Beware. This agency misrepresented my auto policy and has refused to straighten out a billing problem, despite several promises to do so."
We responded:
"Good afternoon, Rosemary! My office and I take pride in what we do for our customers and hold ourselves to the highest ethical standards to provide trust and peace of mind as well. I'd love to take some time and listen to your concerns regarding your review. Please call me at 520-585-5535 or email me at ed@edsmyagent.com so that we can schedule a time to address your concern, thank you."
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Gary-Julie Harms

March 30, 2023

5  out of  5
rating by Gary-Julie Harms
"Good follow up but never pushy. Agents know their product… and what it does…. And doesn’t cover. which is important in this industry"
We responded:
"Thank you so much for your review Julie! We appreciate your review and understand that insurance can be a daunting. We take pride in ensuring that our customers are informed in the options they have and choose what is best for their specific situation. Don't hesitate to reach out to us if you have any other questions, concerns, or comments!"
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ronald begay

January 11, 2023

5  out of  5
rating by ronald begay
"Being insured with GEICO and switching Ed and his team made it very easy. Ed’s explain everything and got me the best deal for me. Also, got my insurance policy to drop even more after finding other ways to keep my price right for me. Great team always reaching out to their customers and making sure all is well."
We responded:
"Ronald, thank you so much for your review! We're always here to help the best we can for our customers, and I cannot thank you enough for being our customer! Don't hesitate to call us if you have any questions, we're here to help!"
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Stephen McManus

November 30, 2022

5  out of  5
rating by Stephen McManus
"After 13 years with Geigo, Ed and his team especially Sheila made the transition seem less. Everything was explained coverage wise. Great experience"
We responded:
"Stephen, we thank you for the review and appreciate assisting you and earning your business. If I haven't said it before, "Welcome to the Ed Ramos State Farm family!" Feel free to reach out to us with any questions or concerns, Sheila, Iris, Connor and I are always here to help!"